tag:blogger.com,1999:blog-4066884692504822785.post5516839678068821803..comments2023-10-19T14:24:14.862+02:00Comments on Footprints in Berlin: Kreuzberg's GeneralissimoItayhttp://www.blogger.com/profile/08034471312229143799noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-4066884692504822785.post-52224484044018270662012-05-06T12:42:08.221+02:002012-05-06T12:42:08.221+02:00Hey!!!! Its great to know I was not the only one t...Hey!!!! Its great to know I was not the only one thinking the service left a really bad feeling, in what could have been a nice concept of a restaurant. This is my amateur review: <br /><br />At first it was great to have found a typical colombian place in Berlin, however the warm and welcoming feeling one could have expected, was not there. The first thing we were asked upon our entrance was if we had a reservation, even though the place was completely empty. The reaction of the lady running the place was of great discomfort, as if were had annoyed her with our presence. Having gotten over that, we decided to make the best of it. The food was ok., the traditional flavor, of course, was not the same as at home: First of all, the meat needed more salt, whereas the beans and rice had too much. The empanadas were not so tasty, they seemed to be frozen, and also lacked salt. The manager lady (who also acted as waitress/cook/manager) had always this fake and somewhat hypocrite way to adress us. It was as if she impersonated a "always-annoyed" mean mother, whose child invited a friend over, and she was obligated to share her attentions towards someone else. When we paid the check and gave the tip, the costumery "Thank you, come back soon", was never there. To summarize, the feeling of "costumer service" was not nice at all!!! I really do not understand what was going on, and it is a true shame to have this "little stone in the shoe" experience, when it could have been much better. Unfortunately, I guess I will not be returning, in other words, one potential faithful costumer less for the business! :(Anonymousnoreply@blogger.com